HSI Migration

HSI is migrating to SQSS at the end of this year.
If you have not participated in one of our informational training sessions, you can view a recording here.

We strongly recommend that you log into SQSS and orient yourself with the system prior to this transition.

In addition, please feel free to reach out to Nicole Travis at nicole@ddbainbridgeassoc.com to go over questions.

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Welcome

Understanding customer perception is the first step in building relationships and systems that have the potential to create customer loyalty. Healthcare Satisfaction Index (HSI) is a tool designed to help healthcare providers understand the health care experience from the eyes of the customer. Once we understand those perceptions that shape customer opinion, we can more easily determine the behaviors and systems that lead to patient loyalty.

Please log in to get started. If you have any questions or would like more information please contact Nicole Travis at Nicole@ddbainbridgeassoc.com.